Korean/Malaysian/Indonesian Retention Officers in Limassol

Full Time
  • Post Date: July 9, 2019
  • Apply Before: September 30, 2019
Job Description

On behalf of our client, a leading Investment Service provider, is seeking to recruit  Korean/Malaysian/Indonesian Retention Officers to join their team in Limassol. The right candidate will be fluent in Korean/Malaysian/Indonesian and have a dynamic personality.

Job Responsibilities

  • Facilitate warm calls to prospective leads/ clients
  • Schedule and follow through on calls with leads and current customers
  • Communicate with leads and customers via email
  • Answer all lead and customer questions accurately
  • Prioritize and/or escalate lead and customer questions as needed
  • Perform cost-benefit analysis for prospective customers
  • Advise on appropriate purchase options
  • Promote specific products as directed by upper management
  • Inform leads and customers of current promotions and discounts
  • Maintain positive business and customer relationships in the effort to extend customer lifetime value
  • Develop strategies for more effective sales, both individually and as part of a team
  • Source and work customer referrals
  • Track all appointments, sales, complaints, status reports, etc. thoroughly for manager review
  • Meet and/or exceed monthly and quarterly sales / retention quotas
  •  Self-improve continuously by way of experience and manager feedback

Job Requirements

  • Native Korean/Malaysian/Indonesian speaking and writing skills are a must
  • Knowledge of base use of PC (word, excel, paint)
  • Bachelor’s degree preferred but not required, relevant experience is sufficient
  • Experience with a CRM platform (i.e. Salesforce) is a plus
  • Impeccable customer service skills
  • Excellent interpersonal communication skills, both verbal and written
  • Motivated, driven attitude
  • Sales-driven, results-driven, and target-driven attitude
  • Aptitude for persuasion and negotiation
  • Expert in time management
  • Organized work ethic
  • Proven track record in sales environment
  • Ability to meet and/or exceed monthly and quarterly sales quotas
  • Ability to create and deliver client presentations, especially power points and/or white papers

Benefit from:

  • Career growth and development
  • Excellent working environment
  • Medical Insurance

How to Apply

If interested and you match all the requirements, please send your CV to andriana.p@work-channel.com, including the title of the position in the subject line

Please note that due to the high volume of applications received, only successful candidates will be contacted