• Welcome visitors in a warm and friendly manner, and answer any questions visitors have
• Point person for maintenance, mailing, shipping, supplies, equipment, bills and errands
• Assist with event organization
• Manage relationships with vendors, service providers and landlord, ensuring that all items are invoiced and paid on time
• Provide general support to visitors
• Place orders for the needs of the office through various vendors and ensure the office is stocked appropriately
• Be proactive in suggesting ways to organise the office more efficiently
• Make travel arrangements and schedule meetings
• Complete procedures when guests arrive
• Answer questions about what the hotel offers and the surrounding area
• Deal with complaints or problems
• Answer telephone calls and take messages
• Maintain reception area and all common areas in a clean and tidy manner at all times
• Any other ad hoc duties from time to time