Retention Agents in Limassol

Full Time
  • Post Date: May 5, 2019
  • Apply Before: July 31, 2019
Job Description

On behalf of our Client, a well-established Company in the financial services industry we are seeking for self-motivated Retention Agents (fluent in any of below mentioned languages) to become part of a dynamic team.

Job Responsibilities

  • Regular contact with our existing clients
  • Ensure the highest level of Customer Service
  • Maintain and update our CRM
  • Work with clients to engage in FX opportunities
  • Follow up on any client matters
  • Relationship management
  • Liaising with relevant teams to ensure quality service delivery
  • Regularly report to management
  • Retain existing clients

Job Requirements

  • Demonstrated work experience in Client Retention and Forex Sales
  • Fluency in English both verbal and written
  • Fluency in any of the following languages: Swedish or German or Spanish or Portuguese or Italian
  • Fluency in any other language will be considered an advantage
  • Proficiency in MS Office
  • Excellent communications skills
  • Strong organizational and time-management skills

How to apply

If interested and you match all the requirements, please send your CV to andriana.p@work-channel.com, including the title of the position in the subject line.

Please note that due to the high volume of applications received, only successful candidates will be contacted