Vietnamese-Speaking Customer Care Officer in Limassol

Full Time
  • Post Date: April 24, 2019
  • Apply Before: June 30, 2019
Job Description

Our client a leading Forex Broker, a well-established international investment firm that has become a true industry leader, with offices in Europe is seeking to recruit an Vietnamese-Speaking Customer Care Officer to join their team in Limassol.

 Job Responsibilities

  • Dealing with clients’ inquiries via live chat, email and telephone
  • Performing personal clientele analysis and taking actions as required
  • Handling client inquiries appropriately and ensuring that high level service is provided
  • Promoting available products and services to clients
  • Developing and maintaining excellent relationships with prospective and existing clients
  • Cooperating effectively with other departments as required
  • Contributing to team effort by achieving targeted results

Job Requirements

  • Degree in a business-related field
  • Client handling experience in the financial services sector is a definite plus
  • Fluent Vietnamese speakers with excellent oral and written skills in English
  • Ability to multitask and maintain a high-level of organisation
  • Outstanding communication and interpersonal skills
  • Excellent computer literacy
  • Valid work permit required

Benefit from:

  • Attractive remuneration package plus performance related reward
  • Private health insurance
  • Private pension insurance
  • Intellectually stimulating work environment
  • Continuous personal development and international training opportunities

How to Apply

If interested and you match all the requirements, please send your CV to andriana.p@work-channel.com, including the title of the position in the subject line

Please note that due to the high volume of applications received, only successful candidates will be contacted