• Supervise day-to-day execution of deposit and withdrawal tasks
• Spearhead risk assessments for transactions, spotting potential fraud and related concerns, and initiating appropriate actions
• Swiftly address internal and external queries with professionalism
• Compile regulatory reports tied to back-office/administration activities
• Proactively enhance operational processes, measuring success along the way
• Identify and elevate internal procedures, systems, and controls
• Collaborate with internal departments and the Company’s partners
• Offer exceptional communication and support to our valued partners
• Lead by example: initiate, delegate effectively, and communicate clearly to achieve department goals
• In addition to the above, adapt and contribute as needed to meet evolving responsibilities