We are looking for a CRM Implementation Consultant to join our client’s team and contribute towards leveraging the power of working in a customer facing role, identifying client needs and providing solutions towards technological efficiencies. As this is a customer facing role you will get the chance to work with top tier clients across a range of sectors, providing high quality consulting services. You will be working with other Consultants and Developers on different implementation levels within a collaborative problem solving environment

Our client is a leading IT solutions and services organization in the Eastern Mediterranean region with offices in Cyprus and Greece, the company’s offices are located in Nicosia.


  • Provident fund
  • Private medical and life scheme
  • On-going training and development
  • Half day on Fridays
  • Hybrid work method
  • It is expected to gain some of the following certifications as part of the role requirement in the first year of employment:  Salesforce Certified Administrator , Salesforce Certified Sales Cloud Consultant, Salesforce Certified Service Cloud Consultant

about the role


  • Deploy or optimize clients’ Salesforce application (pre-sales demonstration, demonstration of key capabilities and features, project implementation activities, deployment best practices, hands-on configuration and proving support on Salesforce deployments).  Creation and execution of change sets
  • Work closely with the client’s Project Manager and internal teams to ensure quality deliverables
  • Continuous follow-up, learning and use of system’s evolutions and best practices
  • Provide support to clients and internal resources, consistently meeting/exceeding goals and objectives
  • Deliver high client satisfaction

basic information:


  • University / College graduate in Business or Information Technology, Marketing, Business Administration or a related field
  • At least 2 year prior Salesforce administration and/or implementation and/or configuration experience with any of Sales Cloud, Service Cloud, Marketing Cloud, Community Cloud, Property Base
  • Ability to communicate with customers and provide consultation on Salesforce solutions
  • Ability to identify the areas requiring scripting through excellent knowledge of Salesforce modules and features, applying coding solutions only when absolutely required
  • Ability to understand and transform business requirements into software
  • Efficient gathering and analysing requirements, and delivering solutions that are flexible and adaptable to client’s needs
  • Cutting edge innovator who continually follows-up new technologies and functionality and is involved in projects that push the capabilities of existing technologies and making use of new ones.

Personal Competencies

  • Strong problem-solving skills and ability to give optimal solutions
  • Positive attitude; team player; ability to motivate others
  • Results-driven, tenacious, drive to succeed in a fast-paced environment
  • Ability to learn quickly and adapt to change
  • Customer engagement and support skills
  • Strong communication skills, both written and verbal
  • Ability to work under timeframes, independently and as part of a team
  • Strong numeric skills and attention to detail

apply for this role

Feel free to contact us if you would like to learn more about our services and how we can assist you with your next role.

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