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CRM IMPLEMENTATION CONSULTANT IN NICOSIA

DESCRIPTION

We are looking for a CRM Implementation Consultant to join our client’s team and contribute towards leveraging the power of working in a customer facing role, identifying client needs and providing solutions towards technological efficiencies. As this is a customer facing role you will get the chance to work with top tier clients across a range of sectors, providing high quality consulting services. You will be working with other Consultants and Developers on different implementation levels within a collaborative problem solving environment

Our client is a leading IT solutions and services organization in the Eastern Mediterranean region with offices in Cyprus and Greece, the company’s offices are located in Nicosia.

Benefits

  • Provident fund
  • Private medical and life scheme
  • On-going training and development
  • Half day on Fridays
  • Hybrid work method
  • It is expected to gain some of the following certifications as part of the role requirement in the first year of employment:  Salesforce Certified Administrator , Salesforce Certified Sales Cloud Consultant, Salesforce Certified Service Cloud Consultant

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about the role

RESPONSIBILITIES

  • Deploy or optimize clients’ Salesforce application (pre-sales demonstration, demonstration of key capabilities and features, project implementation activities, deployment best practices, hands-on configuration and proving support on Salesforce deployments).  Creation and execution of change sets
  • Work closely with the client’s Project Manager and internal teams to ensure quality deliverables
  • Continuous follow-up, learning and use of system’s evolutions and best practices
  • Provide support to clients and internal resources, consistently meeting/exceeding goals and objectives
  • Deliver high client satisfaction

basic information:

FULL TIME
NICOSIA
HYBRID

REQUIREMENTS

  • University / College graduate in Business or Information Technology, Marketing, Business Administration or a related field
  • At least 2 year prior Salesforce administration and/or implementation and/or configuration experience with any of Sales Cloud, Service Cloud, Marketing Cloud, Community Cloud, Property Base
  • Ability to communicate with customers and provide consultation on Salesforce solutions
  • Ability to identify the areas requiring scripting through excellent knowledge of Salesforce modules and features, applying coding solutions only when absolutely required
  • Ability to understand and transform business requirements into software
  • Efficient gathering and analysing requirements, and delivering solutions that are flexible and adaptable to client’s needs
  • Cutting edge innovator who continually follows-up new technologies and functionality and is involved in projects that push the capabilities of existing technologies and making use of new ones.

Personal Competencies

  • Strong problem-solving skills and ability to give optimal solutions
  • Positive attitude; team player; ability to motivate others
  • Results-driven, tenacious, drive to succeed in a fast-paced environment
  • Ability to learn quickly and adapt to change
  • Customer engagement and support skills
  • Strong communication skills, both written and verbal
  • Ability to work under timeframes, independently and as part of a team
  • Strong numeric skills and attention to detail

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Feel free to contact us if you would like to learn more about our services and how we can assist you with your next role.

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Themis Tower, Anastasi Sioukri & Olympion, 3051, 2nd floor – Office 201, Limassol, Cyprus
+357 25 77 40 09
recruitment@work-channel.com

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