Our client is a prominent leader in the iGaming entertainment sector, dedicated to delivering a highly engaging and trustworthy experience to its customers while actively redefining the future of the gambling industry.
The CRM Manager, will be responsible for overseeing designated market(s), driving CRM project, design strategies, fostering collaboration across departments, and ensuring compliance with industry regulations.
We are looking for someone with outstanding organizational, communication, and problem-solving skills, ready to thrive in a dynamic environment and play a pivotal role in our team’s success.
Benefits
• Excellent work environment
• Attractive salary package
• Annual incentive Bonus
• Monetary vouchers on Birthdays and other special occasions
• Fully equipped kitchen and in-house entertaining space
• Option to enroll in Company’s medical insurance plan
• Possibility to enroll in Company’s pension plan
• Exciting company activities including monthly lunches, corporate gatherings, an intercompany football team, competitions, and many other activities.
• Take full responsibility and ownership of the CRM for the designated market(s).
• Manage production of CRM plans in accordance with Company’s planning process.
• Strategize, communicate, execute, test, and evaluate various CRM projects.
• Report progress of your CRM efforts to the management and other departments.
• Assist in prioritizing projects to ensure business critical deadlines are always met as a priority.
• Work closely with internal company departments to ensure alignment on communication and events performed globally.
• Liaise frequently with the marketing, tech, product, analytics and copywriter teams to design
marketing initiatives and test new innovative ideas to increase the number and value of customers.
• Ensure compliance with regulations and legislations applied in the iGaming industry.
• Drive to own and execute projects together with an ambitious team.
• Hands-on, proactive, and ready to perform other tasks as assigned when needed.
• Excellent organizational skills and superb attention to details.
• Understanding of customer relationship management theory and practice.
• Use data-driven insights to influence project direction and long-term strategy.
• Excellent communication skills, written and verbal.
• Ability to function as a self-starter with an emphasis on getting things done.
• Ability to take full ownership of projects, from start to finish.
• Must be able to work under pressure in fast paced environment.
• Ability to problem solve and adapt to changing business requirements.
• Strong interpersonal skills with the ability to build relationships across Departments and remote
offices.
• Extensive knowledge of MS Office tools.
Feel free to contact us if you would like to learn more about our services and how we can assist you with your next role.
Work Channel | 1, Koronis | Myrofora Court, 3081 Limassol, 1st Floor – Office 101
+357 25 77 40 09
recruitment@work-channel.com
