Japanese Support Representative (Remote)

DESCRIPTION

Embark on a thrilling journey into the world of financial possibilities with our Forex client! Dive into the heart of a dynamic industry where innovation meets opportunity. With cutting-edge technology and a commitment to excellence, we’re shaping the future of finance and inviting you to be a part of it. Unleash your potential, explore the markets, and join us in redefining what’s achievable in the world of trading.

Our client can accept candidates to be working remotely and if they are based in Cyprus a work permit will be provided to them.

about the role

RESPONSIBILITIES

  • Showcase your expertise in customer service, ensuring an impeccably professional approach when interacting with our esteemed Japanese clientele.
  • Foster meaningful and positive client relationships, contributing to elevated levels of customer satisfaction that set new standards.
  • Swiftly identify issues and implement effective solutions, exemplifying your problem-solving prowess.
  • Seamlessly manage multiple tasks, exhibiting your adeptness at handling various responsibilities concurrently.
  • Beyond the mentioned responsibilities, there might be occasional requirements to undertake supplementary tasks.

basic information:

REQUIREMENTS

  • Past experience in a related role will be considered a significant advantage, showcasing your alignment with the demands of the position.
  • Display a high level of proficiency in both Japanese and English, accompanied by outstanding written and verbal communication skills.
  • Highlight your exceptional communication and monitoring abilities, pivotal in this role.
  • Demonstrate a strong sense of professionalism, underpinned by your impeccable organizational and analytical skills.
  • Embody the characteristics of a self-driven learner and a highly motivated individual.
  • Exhibit flexibility by being open to morning, afternoon, and night shifts on a weekly rotation.

apply for this role

Feel free to contact us if you would like to learn more about our services and how we can assist you with your next role.

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