Merchant Settlement Officer in Paphos

DESCRIPTION

Our client stands as a pioneer in developing cutting-edge solutions and products that empower both individuals and enterprises, fostering seamless digital financial journeys.

We are seeking a Merchant Settlements Officer to ensure smooth financial transactions with merchants. Your role involves reconciling accounts, resolving issues, and building strong relationships. Ideal candidates will have fintech expertise, problem-solving skills, and a commitment to accuracy. ‍

Benefits:

  • Attractive Compensation: Competitive salary package aiming to retain top talent.
  • Vibrant Team Culture: Work with a dynamic, international team that values diversity and collaboration.
  • Comprehensive Health Benefits: Enjoy the peace of mind with a private health insurance & a provident fund.
  • Modern, Welcoming Workspace: Our pet-friendly office is nestled in the vibrant heart of Paphos, providing a comfortable and inspiring environment.
  • Engaging Social Events: Participate in regular team-building activities, events and lively happy hours.
  • Professional Development: Commitment to continuous career development and growth opportunities to help you achieve your professional goals.

about the role

RESPONSIBILITIES

  • Process daily settlements and reconcile merchant transactions.
  • Monitor merchant accounts for discrepancies and resolve issues promptly.
  • Coordinate with the finance team and payment processors to ensure timely fund transfers.
  • Generate settlement reports and maintain accurate records of transactions.
  • Respond to client querries and investigate and resolve any settlement-related inquiries or disputes from merchants.
  • Collaborate with internal teams to optimize settlement processes and identify areas for improvement.
  • Conduct due dilligence for the accuracy and correctness of the accounts provided by the client to ensure the safety of the client’s funds.
  • Maintain and update records on rolling reserves and oustanding balances.

basic information:

REQUIREMENTS

  • Bachelor’s degree in finance, accounting, or related field.
  • Strong attention to detail and numerical accuracy.
  • Proficiency in Microsoft Excel and accounting software (Sage50 is considered an advantage).
  • Excellent communication and problem-solving skills.
  • Ability to work independently and meet deadlines.
  • Prior experience in merchant settlements or financial operations preferred.
  • Knowledge of payment processing systems and banking procedures is a plus.

Nice to have

  • Experience with the reconciliation processes
  • Experience working with cryptocurrency operations

apply for this role

Feel free to contact us if you would like to learn more about our services and how we can assist you with your next role.

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