· Manage multiple projects simultaneously, ensuring all are delivered on time, within scope, and budget.

· Define project schedules, allocate resources, and monitor progress to meet deadlines.

· Gather, analyze and translate stakeholder requests into technical requirements and user stories for design and development teams.

· Identify, assess, and mitigate project risks to maintain quality and timelines.

· Report on project progress, propose viable solutions to challenges and capitalize on opportunities.

· Act as the primary point of contact between design, development and product teams to ensure smooth collaboration.

· Coordinating project meetings, set expectations and foster alignment among all stakeholders.

· Facilitate effective communication and knowledge sharing across departments and teams.

· Lead and manage cross-functional teams within the tech department, fostering a collaborative and productive team environment.

· Conduct regular team meetings to track progress and address issues or roadblocks.

· Provide mentorship and guidance to team members, promoting professional growth and team efficiency.

· Implement and advocate for agile project management practices, including sprint planning, daily stand-ups, and retrospectives.

· Continuously evaluate and enhance project management processes to improve team efficiency and project outcomes.

· Oversee the development of new platform features and enhancements, aligning them with business goals and user needs.

· Coordinate platform maintenance activities such as updates, bug fixes, and performance optimizations.

· Ensure the platform adheres to industry standards and best practices for security and data privacy.