• Smooth and organized running of the Restaurant
• Supervise and co-ordinate daily operation of the Restaurant and service
• Deliver superior service and maximize customer satisfaction
• Resolve customer complaints promptly
• Set objectives and targets for the restaurant
• Achieve financial goals both in revenue, expenses and profits
• Prepare staff schedules, taking into consideration the quality of the service and maintaining labour costs
• Delegate duties and tasks to staff to meet objectives and maximize resources
• Maintain excellent communication with all staff and other departments to ensure a supporting team of professionals
• Promote teamwork and foster a harmonious working environment
• Manage staff performances and conduct performance appraisals
• Identify training and development needs for staff
• Stay updated with the international F&B trends and make appropriate suggestions to the Food and Beverage Manager
• Maintain excellent communication with all staff and other departments to ensure a supporting team of professionals
• Promote teamwork and foster a harmonious working environment
• Implement improvements for products and service
• Assist in menu planning and pricing
• Comply with all Health and Safety rules and regulations
• Manage and order supplies and beverages
• Organize promotional activities
• Comply with and communicate company policies, standards and procedures to staff and ensure staff operate within company policies
• Ensure meeting rooms are set-up according to function sheets and client’s requirements
• Perform any other relevant duties assigned by the F& B Manager