Restaurant Supervisor is responsible for overseeing all aspects of the outlets’ operation. He/she ensures that everything is running smoothly behind the scenes, from staffing to inventory to customer service. He/She will also be responsible for delegating tasks to all the restaurant personnel and ensuring that the responsibilities are completed in a timely manner. His/Her ultimate goal will be to provide world-class customer service to the guests.


  • 13th salary
  • 20% of 14th salary (for employees working for more than 10 months)
  • Medical Insurance
  • Provident Fund
  • Training and Development Opportunities and part of a successful and dynamic team

about the role


  • Planning and delegating work duties to the staff and ensuring that they work according to the compliance of the restaurant business.
  • Overseeing the staff for the smooth running of the restaurant.
  • Assisting the Rest. Manager
  • Training new employees as per their abilities and skills.
  • Maintaining a strong relationship with suppliers and vendors.
  • Inspecting the food and beverage stock level and restock them in a timely manner.
  • Conducting inspections of the restaurant kitchen and ensuring proper hygiene is maintained.
  • Checking with the guest and making sure that they are getting served with the best quality food.
  • Resolving customer complaints in a professional manner.
  • Ensuring customer satisfaction with all the services provided to them.
  • Preparing daily reports and presenting them to the higher management.
  • Managing the outstanding bills and cash inflows of the restaurant.
  • A keen eye on details for accuracy.
  • Good time management skills.

basic information:


    • Bachelor’s degree or Diploma in Hospitality related field 
    • 3+ years’ experience of Food and Beverage Service Industry in the same position or any similar role in Hospitality Industry in 4- or 5-star Hotels 
    • Excellent Knowledge of English Language
    • Highly effective communication and organizational Skills 
    • Working knowledge of general restaurant operations, including personnel management
    • Excellent leadership, management, and team building skills.
    • Excellent knowledge of MS Office (especially Excel, Word, Outlook)
    • Knowledge of Hotel software / PMS or Sales will be an advantage
    • Customer-centric

apply for this role

Feel free to contact us if you would like to learn more about our services and how we can assist you with your next role.

other related jobs