Support Officer – Vietnamese (Remote)

DESCRIPTION

Our client is looking to hire a Support Officer – Vietnamese (Remote) to join their successful and dynamic team. If you enjoy working in a fast-paced environment, then you are fit for the role!

 

about the role

RESPONSIBILITIES

  • Serve as the primary point of contact for partners, addressing their inquiries and providing timely, accurate, and professional responses.
  • Assist new potential partners in the registration process.
  • Educate partners on our products and services.
  • Assist in organizing partner events and training sessions, both online and offline.
  • Continuously seek opportunities to enhance the partner support process and improve overall satisfaction.
  • Attending face-to-face meeting with our Business Development Executives to assist with translations.
  • Updating partners about any new promotions or products through various communication channels.
  • Assisting partners to resolve any potential issues they might face

basic information:

REQUIREMENTS

· Previous experience in within the financial industry

· Knowledge of Financial markets

· High fluency in Vietnamese and English with excellent written and verbal communication skills

· Strong client relationship management skills

· Excellent communication and interpersonal skills.

· Excellent ability to multitask

apply for this role

Feel free to contact us if you would like to learn more about our services and how we can assist you with your next role.

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