We are seeking a dynamic and customer-oriented Swedish-speaking professional to join our client’s education services in hospitality company as a remote customer support professional. As part of our client’s educational service team, you will work with customers in the Swedish market, providing exceptional support and assistance with their needs and concerns.

If you are a sharp and driven professional with a passion for delivering exceptional customer support, we encourage you to apply for this exciting remote and flexible position, that is providing you the chance to work any date and time according to your schedule. While no bachelor’s degree is required, we are looking for someone who is dedicated to providing outstanding service to our customers and is eager to learn and grow in a fast-paced, dynamic environment.

about the role


  • Respond to customer inquiries via phone, email, and chat, providing prompt and accurate information
  • Address customer issues with tact and diplomacy, working towards swift resolution
  • Maintain knowledge of our educational services, staying up-to-date on new offerings and changes to our offerings
  • Provide assistance to customers with using our online educational platform
  • Collaborate with other team members to ensure customer satisfaction and success
  • Document customer interactions and concerns in our CRM system
  • Identify and communicate any patterns or recurring issues to management for resolution

basic information:


  • Excellent verbal and written communication skills in Swedish and English
  • Proven ability to communicate with customers in a friendly and professional manner
  • Strong analytical and problem-solving skills
  • Ability to work independently and manage your time effectively
  • High level of accuracy and attention to detail
  • A positive and proactive attitude towards customer service
  • Familiarity with CRM systems and other customer support tools is a plus
  • Prior experience in customer support or hospitality is a plus

apply for this role

Feel free to contact us if you would like to learn more about our services and how we can assist you with your next role.

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