The Executive Housekeeper plays a crucial role in maintaining the cleanliness, orderliness, and overall excellence of the hotel. This position involves leading a team of around 40 housekeeping staff, ensuring the highest standards of cleanliness and guest satisfaction, and managing the department’s budget and resources effectively.


  • 13th salary
  • Incentive bonus (up to 2 salaries per year)
  • Medical Insurance
  • Provident Fund


about the role


  • Recruit, train, and supervise a team of housekeeping staff, including housekeepers, room attendants, and laundry personnel.
  • Set performance expectations, conduct regular performance reviews, and provide coaching and feedback to team members.
  • Foster a positive and collaborative work environment, promoting teamwork and excellence in service delivery.
  • Oversee and schedule daily housekeeping activities, including cleaning, turndown service, and linen changes.
  • Ensure all guest rooms, public areas, and back-of-house spaces are maintained to the highest cleanliness and hygiene standards.
  • Develop and maintain housekeeping procedures, standards, and checklists to ensure consistency and efficiency.
  • Monitor and manage housekeeping supplies, equipment, and inventory, ensuring adequate stock levels while controlling costs.
  • Prepare and manage the housekeeping department budget, tracking expenses, and optimizing resource allocation.
  • Conduct regular inspections of guest rooms and public areas to ensure they meet or exceed quality and cleanliness standards.
  • Address guest complaints and concerns promptly and effectively, taking appropriate corrective actions.
  • Ensure housekeeping staff follows safety protocols and uses appropriate cleaning chemicals and equipment.
  • Maintain compliance with health and safety regulations and environmental standards.
  • Prepare regular reports on housekeeping department performance, including occupancy rates, productivity, and guest satisfaction.
  • Maintain records of inventory, cleaning schedules, and staff attendance.
  • Collaborate with the front desk and concierge teams to accommodate guest requests and enhance the overall guest experience.

basic information:


  • Proven experience in within the housekeeping department, preferably in a similar upscale hospitality establishment.
  • Strong organizational and time management skills.
  • Excellent communication and interpersonal skills.
  • Knowledge of cleaning chemicals, equipment, and techniques.
  • Ability to work flexible hours, including weekends and holidays (especially during summer period)
  • Familiarity with computerized property management systems is a plus.
  • Proven track record of efficiently managing a team
  • Excellent knowledge of the English and Greek language

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