• Develop and Implement Sales Strategies: Develop and execute sales plans and strategies tailored to the assigned market. Identify new business opportunities and cultivate relationships with potential clients. Liaise with the overseas sales representatives contracted by the firm.
• Build and Maintain Client Relationships: Cultivate strong, long-term relationships with travel agencies, tour operators, and other key partners in the assigned market. Conduct regular client visits, attend industry events, and participate in trade shows to promote the firm.
• Product Knowledge and Promotion: Possess in-depth knowledge of the firm’s offerings, including accommodations, amenities, and services. Effectively communicate the unique value proposition of the firm to clients and partners.
• Negotiation and Contract Management: Negotiate contracts and agreements with clients, ensuring mutually beneficial terms and conditions. Monitor and manage existing contracts, ensuring compliance and renewal as necessary. Distribute to the clients’ special offers and amendments to the contracted terms and conditions.
• Sales Reporting and Analysis: Maintain accurate and up-to-date records of sales activities, leads, and client interactions. Provide regular reports and analysis on sales performance and market trends.
• General Responsibilities:
• To attend any meeting or training sessions as required by management.
• To be conversant with the Hotel Fire Procedures, Hotel Security Procedures, Hotel facilities and attractions, Hotel Health and Safety Policy and Procedures, Hotel operation standards and departmental procedures, Methods of payment accepted by the Company (cash handling staff only), Current Licensing regulations (Food and Beverage Service department only)
• To adhere to the company’s policies and procedures for quality, environment, and food safety.